Frequently asked questions

Simple Work is a client case management app for independent consultants and small consulting firms: cases, documents, letters, invoicing and team management, in a single tool.

When you create your account, you get a 14-day free trial, with no card details required. After that, a subscription is required to keep accessing your cases.

Pricing depends on the number of active seats (accounts) in your organization, tiered up to 10 seats: €8.00 excl. VAT/month for the 1st seat, €5.00 excl. VAT/month each for the 2nd to 5th seats, then €4.00 excl. VAT/month each for the 6th to 10th seats. There is no hidden per-user cost beyond this table.

From the Team page, an administrator can invite a new member by email. That person receives an invitation to set a password and access the organization.

This field lets you activate a single-use free access code, when one has been given to you (for example as part of a trial program). Once activated, access to the app is immediate, with no payment required.

In a case's Documents tab, files are sorted into 5 categories: Production, External documents, Invoices, Credit notes and Expenses. You can add a file with a simple drag-and-drop, or via the dedicated button on each category.

Yes. In addition to each case's own Documents (and Invoicing) tab, two views — Documents and Invoicing, available from the main menu — bring together every document and every invoice in your organization, across all cases, with the same categories and filters. A link back to the originating case is always available from these views.

A PDF file displays directly in the browser, because browsers know how to read it natively. That's not the case for .docx, .xlsx or .pptx files: no browser knows how to display them, and there is no way for a website to automatically launch an application installed on your computer (Word, Excel, PowerPoint). The file is therefore downloaded; depending on your browser's settings, it may then open automatically in the associated application (the default behavior of Safari on Mac when "Open safe files after downloading" is enabled), or remain to be opened manually from your Downloads folder (Chrome's behavior). Simple Work deliberately never routes your documents through any third-party online viewer (Microsoft, Google or otherwise) to preview them, in order to preserve the confidentiality of your clients' documents.

Yes. Each organization only has access to its own cases, clients and documents. One organization's data is never visible to another.

From the Subscription page, an administrator can open the billing portal to update their payment method, view invoices or cancel the subscription.

Yes, from your phone. Once signed in, open the "More" tab (⋯ icon) at the bottom of the screen and choose "Install app". On Android/Chrome/Edge, a native prompt offers to add Simple Work to your home screen. On iPhone/iPad (Safari), the same menu shows the steps: tap the Share button at the bottom of the screen, scroll to "Add to Home Screen", then tap "Add". Once installed, the app launches full-screen like a native app, without going through the browser. On desktop, installation isn't offered inside the app itself, but remains available from your browser if it supports it (Chrome or Edge, install icon in the address bar).

By email at contact@vulcain-small-app.com.